In the instance that the physical goods that you receive are defective or damaged, we will gladly exchange your item for a new one. Please email us and let us know the issue and we will exchange the item.
We try very hard to describe our products in detail on our website and due to the nature of our products, but in the event that you're unhappy with your purchase we do still accept returns with a $6 restocking fee.
Please send your items back to us at the following address:
Hand Lettered Design
3128 W Thomas Rd #201, Phoenix, AZ 85017
Once we receive your items unused and in good condition, we will refund you the purchase price minus the $6 restocking fee.
* Please be sure to include your name and order number in the box!