Office Hours and Response Times:
Hand Lettered Design is open 7 days a week for placing orders and packages ship Monday -Friday (unless it’s a national holiday). We are available for correspondence to help with your order Monday - Friday from 8am - 4:00 pm EST. We do not respond to emails on the weekends or holidays as we are spending time with our family. We try our very best to respond to all messages within 48 hours and answer messages on a first come, first served basis.